Terms & Conditions

SA Sextoys online Terms and Conditions

1. Detailed description of goods and/or services

SA Sextoys is a business in the online industry that retails adult fun products and sex toys via an E-Commerce website – discreetly.


2. General information only

Information contained within this catalogue is subject to change without notice; is not     professional, expert or other advice; may not be suitable in particular circumstances or for particular purposes; may not be accurate, current or complete; should never be relied on as a basis for doing or failing to do something.

Information is obtained from third party sources and no warranty is made as to the accuracy or reliability of the information therein.                                                      

SA Sextoys disclaims all liability and responsibility for any direct or indirect loss or damage which may be suffered by any recipient through relying on anything contained in or omitted from product descriptions on its web site or print material.


3. Disclaimer of Warranty

The contents of SA Sextoys online Web Site and print material are provided as is without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

SA Sextoys, the authors of the contents and in general anybody connected to SA Sextoys in any way, assume no responsibility for errors or omissions in these contents.

SA Sextoys further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of content.

SA Sextoys shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if SA Sextoys have been informed of the possibilities of such damages.

SA Sextoys cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

4. Third Party Links

SA Sextoys aims to provide its users with as much information as is needed to make an adequate decision about the products on offer. You acknowledge & agree that SA Sextoy is not responsible for the availability of any external site or resource, do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentation or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.


5. Delivery Policy

Subject to availability and receipt of payment and conclusion of the financial transaction, your requests will be processed within 3 days and delivery of goods confirmed by way of a tracking number emailed to you.

Depending on your chosen method of delivery, you should receive your ordered goods within 14 days from conclusion of the financial transaction.

As delivery is done by 3rd party companies, we cannot guarantee these delivery time-frames, mentioned above.

All deliveries will be via the South African Postal Service, Postnet and other Courier services, which SA Sextoys have contracted to, on your behalf. All your goods will be dispatched in a non-descriptive, discreet packaging. This is in line with international shipping policies.


6. Export restriction

The offering on this website is available to South African clients only and regrettably, only South African citizens’ resident within South Africa is eligible to place orders and thereby receive ordered goods. 


7. Return and Refunds Policy

The provision of goods and services by SA Sextoys is subject to availability. In cases of     unavailability, SA Sextoys will refund the client in full, within 30 days.

Cancellation of orders by the client will attract a 25% administration fee.

You must advise us in writing via email with supporting documents e.g. Invoice, Order number etc., to support@sasextoys.co.za of your cancellation, no longer than 2 days after placing the order and any such cancellation must be sent by the person who made the original purchase.

After 3 days, the handling fee will be levied on the cancellation.                               

If the products you ordered have been dispatched and you wish to cancel, please note that you will be liable for the delivery charges to and from your delivery address.

Due to the nature of the products we offer, items purchased are not returnable.

If a product is damaged in transit, or an incorrect product has been sent, please contact us within 7 days, (sending an email to support@sasextoys.co.za – will be the quickest) and we will resolve the issue with haste. You will get a credit from us, or a replacement item that will be sent to you as quickly as possible.


8. Customer Privacy Policy

SA Sextoys shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). 

The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.


9. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer or direct deposit into the SA Sextoys bank account, the details of which are stated below or will be provided on request. All transactions will be processed in South African Rands (ZAR).


10. Card acquiring and security

Card transactions will be acquired for SA Sextoys via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.


11. Customer details separate from card details

Customer details will be stored by SA Sextoys separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.


12. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).


13. Responsibility

SA Sextoys takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.


14. Country of Domicile

This website is governed by the laws of South Africa and SA Sextoys chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 65 Rose Avenue, Lenasia, Johannesburg, 1827.


15. Variation

SA Sextoys may, in its sole discretion, change this agreement or any part thereof at any time without notice. 

Your use of this website and print material following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use SA Sextoys online website and print material.


16. Company information

This website is run by SAS Marketing (Pty) Ltd based in South Africa trading as SA Sextoys, with registration number 2017/293699/07.


17. SA Sextoys contact details

Email (1): support@sasextoys.co.za

Email (2): admin@sasmarketing.co.za

Email (3): info@sasextoys.co.za 

Telephone: 078 401 2520


18. Banking Details

Account Holder: SAS Marketing (Pty) Ltd

Bank: First National Bank

Branch: Trade Route Mall

 Branch Code: 250-056

Account Number: 62709955118                

For Women 300x200

For Her

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For Couples

We have a wide variety and  the best quality sex toys for couples to give you both the satisfaction you’ll desire, for many years to come.

For Men 300x200

For Him

We have an amazing variety of male sex toys  to choose from. The realism in texture and appearance makes it  all the more exciting to try.

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Secure Payment | Elegant Packaging | 100 % Discreet | Express Delivery

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